Contact · usually under 24h
Say
hello.
Questions about membership, partnerships, press, or technical issues. If you're a member, Discord is faster — there's a ticket bot in #help.
support@iamomni.nl
24h reply, weekdays
partners@iamomni.nl
Brands · podcasts · creators
press@iamomni.nl
Media kit on request
omni-9411
Fastest reply via #help bot
FAQ
Common questions.
How do I cancel my subscription?
From your dashboard → Account → Cancel. Access stays until end of billing cycle. No questions asked, no retention call.
Do you offer refunds outside the 7-day window?
Generally no, but exceptional cases (illness, technical issues from our side) get reviewed. Email support@iamomni.nl with context.
I'm a brand / partner — who do I email?
partners@iamomni.nl. Please include audience size, niche fit, and what you have in mind.
How fast do you reply?
Weekdays: within 24h. Weekends: best-effort. Members get faster replies via the Discord ticket bot.